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RightCare Service and Support

The RightCare service and support plan provides exceptional customer experience in conjunction with your RightPick AI software annual license agreement. The comprehensive program delivers the operational peace of mind of an all-inclusive hardware and software maintenance and support program with a predictable, cost-effective annual expense. RightCare is managed by our account team leaders and administered by certified technicians to maximize the performance and availability of assets that are critical to customer operations.

Support Services
Whenever You Need Us

bullet point Comprehensive "bumper-to-bumper" maintenance program
bullet point Preventative maintenance and scheduled service
bullet point 24/7 service online and via phone
bullet point Managed by account team leaders, administered by certified technicians
bullet point Remote monitoring, debugging and troubleshooting
bullet point Software updates with machine learning based picking performance improvements
bullet point Warranty on parts and accessories
bullet point Additional training as needed
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