RightCare
The RightCare service and support plan provides exceptional customer experience in conjunction with your RightPick AI software annual license agreement. The comprehensive program delivers the operational peace of mind of an all-inclusive hardware and software maintenance and support program with a predictable, cost-effective annual expense. RightCare is managed by our account team leaders and administered by certified technicians to maximize the performance and availability of assets that are critical to customer operations.
Comprehensive "bumper-to-bumper" maintenance program
Preventative maintenance and scheduled service
24/7 service online and via phone
Managed by account team leaders, administered by certified technicians
Remote monitoring, debugging and troubleshooting
Software updates with machine learning based picking performance improvements
Warranty on parts and accessories
Additional training as needed
